Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Bought two $197 tickets plus $7.95 "Delivery Fee" even though I was going to print them at home.When I checked the charges, they had added $126.08 "Service Fee." Nothing about the "Service Fee" was shown prior to checkout.

A total rip-off! I thought I was buying from the Majestic Theater and was somehow redirected to these scam artists. I have contacted my credit card company and they are checking into the "Service Fee." I just received the paperwork filed by Box Office Tickets and it says all sales are final and no refunds.

How does a company like this exist?I've never seen anything like this before and will never purchase tickets from these scammers again.

Review about: Box Office Tickets Don Henley Concert Ticket.

Reason of review: No mention of Service Fee.

Monetary Loss: $126.

Preferred solution: Price reduction.

I didn't like: I was overcharged for my tickets.

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